All pet care (and love),
no admin work.

We handle the software and administrative work, so you can focus on what you do best: delivering exceptional pet care.

Join our waitlist

Pet business experts

Your business run by industry experts

White glove support

Tailored support to your needs

Modern tools

Built on a platform that focuses on user experience first

Connected network

Join a community of successful pet care professionals

What we do for you

Let's be clear - this isn't another software solution. Concierge by Critter performs scheduling, customer management, and invoicing for you.

We remove the headaches of administrative work completely. Let us do what we do best, so you can do what you do best.

Ready to transform your pet care business?

Join our waitlist to be among the first to experience Concierge by Critter

Concierge in action

See how we handle every aspect of your business operations, letting you focus on delivering exceptional pet care.

Scheduling

Automated booking management and calendar optimization

  • Work directly with you to establish work hours, availability, and service offerings
  • Create your schedule for the week, leveraging smart routing technology and your preferences
  • Manage new booking requests, changes, and new client requests

Customer management

Support the process and communication around customer onboarding, day-to-day management, and conflict resolution

  • Facilitate to complete onboarding process
  • Manage all reminders, follow-ups, and logistics
  • Automatically generate daily care plans tailored to each specific pet

Invoicing/payment

End-to-end ownership of the invoicing, payment collection, and payment dispute process

  • Generate invoices based on services rendered
  • Track down outstanding and overdue payments
  • Generate basic P&L financial reports

Tailored pricing for your business

We believe in providing clear value for your investment. Our pricing is designed to fit your specific business needs.

Starting at $299/month

Your exact pricing will be tailored after we complete an onboarding process to understand your unique requirements.

  • Transparent pricing based on your business size and needs
  • Clear understanding of the value you'll receive for your monthly subscription
  • Flexible pricing that scales with your business growth

Who we serve best today

While we're developing capabilities to serve all pet care verticals, we currently excel in supporting:

  • Dog walkers

  • In-home pet sitters

  • Home boarding providers

Interested in how we can serve your specific pet care business? We'd love to connect and learn about your needs!

Service tiers

Flexible solutions that grow with your business

Our basic package will be available at launch. Advanced and all-in capabilities are coming soon!

Basic package

Available at launch

  • Scheduling
  • Customer management
  • Invoicing

Advanced package

Coming soon

  • Advanced scheduling
  • Email campaigns
  • Customer discovery

All-in package

Coming soon

  • Custom processes
  • Tailored policies
  • Custom branding

Get in touch

Have questions? We're here to help. Reach out to us and we'll get back to you as soon as possible.